BOOKING TERMS & PAYMENT POLICY
A 30% deposit of the retreat total is due upon booking. Final payment is due 45 days prior to retreat travel day.
It is your responsibility to read and understand our cancellation policy before making a reservation.
Naturally, no one books with the intention of canceling or postponing their retreat, but unexpected things do happen, so please purchase travel cancellation insurance once you have made your reservation.
TRAVEL AND CANCELLATION INSURANCE
To join the retreat you must have travel insurance.
Please be sure that your insurance policy covers you for all relevant SPORT ACTIVITIES you will be engaging upon on your retreat & TRIP CANCELLATION.
Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees.
With most agencies, insurance must be purchased within 14 days of making your reservation.
We love World Nomads Travel Insurance as this covers you for all activities during a Chasing Waterfalls retreat.
GUEST CANCELLATION POLICY
If you cancel your trip, Chasing Waterfalls Retreats does not offer cash refunds for any reason. A portion of your payment may be used as credit for another retreat to be taken within one year of your original retreat date.
Depending on when you cancel, cancellation fees may apply.
Fees are determined by the following schedule:
If you cancel more than 60 days before your retreat start date, 100% of your payment may be applied to another Retreat.
If you cancel 30 – 59 days before your retreat start date, 75% of your payment may be applied to another Retreat. You will forfeit 25% of the price of your retreat.
If you cancel 15 – 29 days before your retreat start date, 40% of your payment may be applied to another Retreat. You will forfeit 60% of the price of your retreat.
If you cancel 14 days or less before your retreat start date, you will forfeit your entire payment.
I do understand that emergencies come up, so please let us know if this is the case and we will assess the flexibility of our policy. We do not offer credit for a guest arriving late or leaving early. You must submit your signed Participant Agreement form within one week of booking or 60 days prior to the retreat start date, whichever comes first.
CHASING WATERFALLS RETREAT CANCELLATION POLICY
While we have never canceled a retreat to date, if Chasing Waterfalls Retreats must cancel a booked retreat date for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payment to us, constituting a full repayment of retreat.
Chasing Waterfalls Retreats is not responsible for your expenses incurred in preparation for any canceled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.